Frequently Asked Questions

What is an online food ordering system?

An online food ordering system enables your customer to place order online via phone or tablet by scanning QR code at your restaurant or go through your website/facebook/mobile app to place order for pick up or delivery.

What is included in 24-7 Risto Online Food Ordering System?

Our online food ordering system is an all inclusive system that caters your restaurant’s needs from the ordering to the delivery to customers. It includes Dine-in, Table Reservation, Pick-Up and Delivery.

Do I have my own website for my restaurant?

Yes. You get your own website for your restaurant so that you get to build your own branding and loyal customer base.

Does the online food ordering system includes payment system?

Yes, it does include payment system.

Why do I need an online food ordering system?

In view of the Covid-19 pandemic, it has forced businesses to changed to the new normal of doing business. Therefore, it is time your restaurant embraced the change or risk losing customers.

What is the advantage of using 24-7 Risto online food ordering system?

Our online food ordering system is a very complete system that handled your customers orders from a-z of your business needs and it does not cost you high transaction fee to maintain your sales.

Are there any hidden or extra charges?

No, the prices that you see on this pricing page are clear and transparent, with no hidden fees, or any new charges. 

How long does it takes to get it set up?

Once you have signed up with us and provide us with your business details as well as your complete food menu, it shall take within 2 weeks to get it up and running.

How many orders can I accept for my restaurant?

There is no limit of the number of orders you can accept. 

Is there a limit for the food menu to be created for my restaurant?

No, you can add as many food menu as you need.

Can I access to my restaurant admin login? 

Yes, you can access to your restaurant admin login and you also create multiple users login.

Can I access to my customer database?

Yes, all data in your restaurant admin area is accessible by you.

Can I amend my food menu from time to time? 

Yes, you can change your food menu anytime you need since you have access to your restaurant admin area.

Do you have reporting on the sales data?

Yes, all customer sales data in your restaurant  is accessible from the admin area, whereby you can check how many orders are spent on dine-in, pick-up, delivery and etc.