Features – Orders

Our ordering features are very powerful. We have everything you need to start, manage and succeed with online ordering & reservations.

Order Types


Allow customers to easily place a pickup order for immediate collection or at a later time within your opening hours


Order for delivery within a certain range of your store location or within designated zones

Dine-In & Room Service

Customers can place orders directly from their table with optional password protection. Use with QR codes or NFC tags to improve the experience

Table Bookings & Reservations

Customers can request a table booking online and stay updated on the status of their booking via e-mail updates


Ordering Experience

Order History

Logged in customers can easily view their order history and re-order the same items with ease

Express Checkout

Customers can easily re-order as all their checkout and delivery information is saved for future ordersmail updates


Guest & Customer Checkout

Customers can checkout as guests or login via email, Facebook or Google. All customer information is tracked for your use including guests through matching their checkout details

Real-Time Order Receipt

Customers get a unique web URL as their receipt once an order is placed. They can view changes to their order status in real-time as you update it through the management interface


Customer E-Mail Receipt

All customers will receive an e-mail notification confirming their order was placed along with a PDF receipt for reference

QR Code & NFC Ordering

Dine-in orders can be initiated by scanning a QR code or tapping an NFC tag to automatically bring up your website with the table / room numbered entered and ready to order


Ordering Management

Accept Orders Anytime

Customers can place orders which are due immediately or for a later time within your designated opening hours. Set multiple opening and closing times per day

Order Statuses

Track the fulfilment of orders with built-in order statuses. Customers are notified in real-time whenever you update an order


Automated Statuses

Automatically update order statuses based on the amount of time that has passed since the order was placed. Useful if you have a large volume of orders

Automated Wait Times

Receive notifications whenever an order is placed. Notifications can be sent to 3 e-mails. Audio can be customized by duration and noise. Devices supporting notifications will receive one


Delivery Management

Accurate Delivery Wait Times

Customers are provided with accurate delivery wait times that take into consideration the time it takes to prepare food along with the driving time

Delivery Conditions

Configure a minimum order for deliveries, set custom times for deliveries, only accept orders within a certain range of your store


Delivery Zoning

Create specific delivery zones for each of your store locations and charge a different fee for each zone

Customizable Delivery Pricing

Delivery fees can be a fixed fee, a fee based on the distance to the store or a fee based on the delivery zones for a store location

Promos & Coupons

Promotional Codes

Create promo codes for fixed and percent based discounts. Restrict promotions based on a number of different available rules.

Promo Rules

Promos can be targeted to specific dishes, a maximum number of uses or to customers which are logged in. Promos can also be restricted to specific days and times

Automatically Apply Promos

A promo code can be automatically applied to a customers cart if they meet the requirements defined by the promo

Age Restrictions

Built-In Age Verifications

Enable age restriction to allow registered customers to submit their ID for approval by your staff

Age Restricted Menus

Only approved customers can order from age-restricted menus. Perfect for use in bars or clubs

Manage & Revoke Approval

Easily retain and view customers IDs for future use. Revoke age approval for a customer if needed