Kopitiam / Coffee Shop Food Ordering System

SKU 00011
For Food Court
In stock
Product Details

24-7 eStore provides a food ordering system for customer on Pay as You Go Basis for Kopitiam / Coffee Shop. This is food ordering system for coffee shop who want to go online but do not come out with much capital. You can invite all the tenants to join your food ordering system but you need to appoint someone to manage the orders.

This Food Ordering System can take Dine in / Eat In, Delivery, Reservation and Pick Up / Takeaway. It comes with a mobile app for backend management of orders. And an App for regular customers to take orders.

How it works:

  • We can list all the available food menu from each tenant into our food ordering system as per category of food.
  • The coffee shop owner will be appointed as the main person who will manage the orders.
  • When there is incoming orders from the customers, the person in charge will need to notify the individual store owner on their respective orders
  • When all the food orders are prepared and ready for delivery, the person in charge will need to collect all the foods from the respective store owners and arrange for delivery.
  • Payment will be transferred to the store owner within the payment settlement dates after deducting the transaction fee and owners will then transfer payment to each store owner.

Highlight of Features:

Dine In / Eat In: QR Code Ordering, Contactless Ordering, Minimum Waiter Attention, Eliminate human errors on taking orders and shorten waiting time when dining.

Pick Up / Drive Thru / Takeaway: Allow pre-order of food for take away, take orders online, reduce human involvement of taking order via phone / WhatsApp. Better arrangement of takeaway process.

Delivery: Allow customers to order food remotely. Automate the whole process of taking orders and making payment.

Pay As Go Package Transaction Fee:

The Food Ordering System is set up based on Pay As You Go Arrangement. As this seems to be the best solution during this hard time. Your restaurant does not need to incur additional capital expenses.

We can set up for you free of charge but there is a transaction fee of 13% on each order coming into the system. For this food court package, in fact we only take from you effectively 10% as the remaining 3% is chargeable by the payment gateway company. The advantage of having this system is you can have it tried out and if you think it works out well, you can switch to purchasing the website later on.

Food Court Ordering System Fees:

Master Merchant:
Setup Fee - RM500

Deposit - RM1000

Delivery Orders Transaction Fee - 10%
Dine In / Pick Up / Takeaway - 0%-2%
Gkash / PayEx Payment Gateway Fee - 3%
Food Court Stalls - from 5 stalls - 20 stalls
GKash Merchant Setup Fee - Offline from RM50 and Online from RM199

Stall Merchant:

Standard Hardware:
Sunmi T2 Mini + Casher Drawer - Casher Counter, Printer, Take Orders and Payments RM2800
Sunmi V2 - Printer, Take Orders, Payment, Offline Stall POS System - RM850

Budget Mini Printer - Printer, Take Orders, Payment, Offline Stall POS System - RM299

Terms & Conditions:

  1. Minimum commitment of 1 year period.
  2. Grant us access to your Social Media Channels admin to coordinate the marketing strategies.
  3. Compliance to our business strategies in order to ensure successful implementation of the system.
  4. A notice of at least 30 days must be given to either party to terminate the agreement.

Try to place order our Demo Site here:

Here are more features available to you on the 24-7 Risto Online Food Ordering System

Main Features:

  • Go Live in 3 - 7 days!
  • Setup & Yearly License Fee Included.
  • 4 in 1 Ordering: Dine in, Takeaway, Delivery & Table Booking.
  • Suitable for all F&B : Cafe, Restaurant, Home based Kitchen, Food Stall, Food Truck.
  • Your own branded website: Own a fully functional online food ordering website with your own brand name
  • Fully secured with SSL Certificate: No need to worry about upgrades, SSL-certificates, security, server configuration and hosting. You sell, we do the rest.
  • Sell Unlimited Food Items: We will build your food menu of up to 50 items inside your website, thereafter you can access to the admin backend for adding and amendments.
  • Sell on any device and on the move: Our webstore features responsive design so that your store looks perfect on a device — desktop, tablet, or mobile phone — and with our app you have a mobile POS on your smartphone.
  • Multi-Language: Our online ordering interface is available in several different languages that can easily be chosen by your customer

Sales Features:

  • Multiple Sales Channel: Sell On Facebook, Google Map, Instagram, WhatsApp
  • Mobile Point of Sales: You can manually enter orders for walk in orders direct on your back-end office.
  • Track your Marketing Campaign: Insert Facebook Pixel Tracking & Google Analytics to track the effectiveness of your marketing campaign.
  • Loyalty & Discount Program: Offer membership program, discount coupons, volume discounts, and more to help generate more sales.

Menu & Printing Features:

  • Powerful Menu Setting: You can set breakfast, lunch, dinner, delivery, pre-order and all different type of menus with different timing and settings. It is especially very useful for a restaurant with many food menu options.
  • Instant Order Notification and Order Printing: You will be notified by email and order notification upon new orders coming into this system. You can also set auto print to selected thermal printer to ease the operation process.
  • Split Printing Setting: You can set to print out order receipt to kitchen & Bar or customer receipts to different printer for different food menu.
  • Powerful Back Office Report: Find out the details of your daily sales, best seller items on daily, weekly, or monthly basis.

Delivery Features:

  • Flexible Delivery Setting: You can set the delivery based on drawing zoning on the area that you wish to deliver or based on radius (KM) calculation.
  • Flexible Delivery Arrangement: Arrange your own delivery or integrated with 3rd Party Delivery
  • Integrate your Own Delivery App: You can opt to integrate to delivery app if you have your own delivery team, track your delivery guys whenever there is a delivery.

Payment Gateway Features:

  • Flexible Payment Arrangement: You can opt to collect the payment manually or you can have the payment gateway integrated to our system for automatic payment process.
  • Fast Approval & Payment Gateway Integration (Optional Add-On Feature)
  • Payment Gateway will accept all types of payment such E-wallets, Credit Card, Debit Card and FPX with Setup fee and MDR commission from 1%-3% depending on the packages.

Hardware Features

  • BYO Hardware: Use any hardware, tablets, PCs or printers without issues. We recommend a Android based tablet or PC for printing compatibility
  • Flexible Hardware Arrangement: We offer highly flexible hardware arrangement from small to large restaurants. You can opt to use your own device to monitor sales and taking orders, its totally flexible according to your needs.
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