Virtual Food Court Food Ordering System

How do you own a food court without a food court?

Do you want to own a food court without a physical food court? This is the concept of the virtual food court. You can make use of a few best restaurants in the same neighborhood, combine them into 1 single food ordering system, and sell this food via a virtual food website.

Imagine you have restaurants A, B, C, D, and E located in the same neighborhood, by joining forces with the other restaurant owner located nearby and making the food available to neighborhood residents or office workers. Now you can sell the best food available to your neighborhood using our virtual food court system.

This Food Ordering System can take Delivery and Pick Up / Takeaway.

How it works:

  • We can set up the food menu from each participating restaurant /cafe into our food ordering system as per the category of food.
  • The virtual food court owner will be appointed as the main person who will manage the orders.
  • When there are incoming orders from the customers, the person in charge will need to notify the individual store owner of their respective orders
  • When all the food orders are prepared and ready for delivery, the person in charge will need to collect all the foods from the respective store owners and arrange for delivery.
  • Online payment will be transferred to the virtual food court owner within the payment settlement dates after deducting the transaction fee and owners will then transfer payment to each store owner.

The highlight of the Features:

Pick Up / Drive-Thru / Takeaway: Allow pre-ordered food for taking away, take orders online, and reduce human involvement in taking orders via phone / WhatsApp. Better arrangement of takeaway process.

Delivery: Allow customers to order food remotely. Automate the whole process of taking orders and making payments. Delivery is integrated with Lalamove for an automated delivery process.

Advantage of Virtual Food Court Ordering System:

  • Reduce Setup Cost: The setup cost is vastly reduced if the virtual food court is comprised of 20-30 restaurants. If there are 20 restaurants participating in the virtual food court, the cost for each restaurant will cost RM250 only.
  • Increase Customer Base: Each participating restaurant can invite their regular customers to order online for delivery and pickup. If there are 5000 customers per restaurant, multiplied by 20 restaurants, there will be a 100,000 total customer database in the virtual food court system.
  • Save cost by cutting out on food delivery company: If each restaurant encourages their customers to order via this virtual food court, then they do not need to pay a 35% commission to the food delivery company. The cost savings will be in thousands of dollars per month.

Virtual Food Court Ordering System Fees:
Virtual Food Court Owner / Participating Restaurants:

  • Setup Fee – RM8000 for setup of 20 participating restaurants
  • Additional restaurant license fee from RM100 each
  • Setup including full menu setup, payment gateway, and delivery integration

Individual Restaurant Owner:

  • Option to purchase hardware: Portable Mini Printer with POS System for RM299. This mini printer will include an offline POS system for stall owners to use from their phone.
  • Offline Payment Gateway for E-wallets Collection RM50 for setup: Boost, TouchNGo, Maybank QR, GrabPay, Alipay, Razer Pay @ 1.2% & Wechat Pay @1.3%

Standard Recommended Hardware for Participating Restaurant:

  • Sunmi V2 – Printer, Take Orders, Payment, Offline Stall POS System – RM850 each
  • Budget Mini Printer – Printer, Take Orders, Payment, Offline Stall POS System – RM299

If the virtual food court owner does not need the hardware, you can also access the orders from our back-office software online.

Here are more features available to you on the 24-7 Risto Online Food Ordering System

Main Features:

  • Go Live in 7 -14 days!
  • Setup & Yearly License Fee Included.
  • 2 in 1 Ordering: Takeaway & Delivery
  • Your own branded website: Own a fully functional online food ordering website with your own brand name
  • Fully secured with SSL Certificate: No need to worry about upgrades, SSL certificates, security, server configuration, and hosting. You sell, we do the rest.
  • Sell Unlimited Food Items: We will build your food menu of up to 50 items inside your website, thereafter you can access the admin backend for adding and amendments.
  • Sell on any device and on the move: Our website features a responsive design so that your store looks perfect on a device — desktop, tablet, or mobile phone — and with our app, you have a mobile POS on your smartphone.
  • Multi-Language: Our online ordering interface is available in several different languages that can easily be chosen by your customer

Sales Features:

  • Multiple Sales Channel: Sell On Facebook, Google Map, Instagram, WhatsApp
  • Mobile Point of Sales: You can manually enter orders for walk-in orders directly to your back-end office.
  • Track your Marketing Campaign: Insert Facebook Pixel Tracking & Google Analytics to track the effectiveness of your marketing campaign.
  • Loyalty & Discount Program: Offer membership programs, discount coupons, volume discounts, and more to help generate more sales.

Menu & Printing Features:

  • Powerful Menu Setting: You can set breakfast, lunch, dinner, delivery, pre-order, and all different type of menus with different timing and settings. It is especially very useful for a restaurant with many food menu options.
  • Instant Order Notification and Order Printing: You will be notified by email and order notification upon new orders coming into this system. You can also set auto print to the selected thermal printer to ease the operation process.
  • Split Printing Setting: You can set to print out order receipts to the kitchen & Bar or customer receipts to the different printers for the different food menus.
  • Powerful Back Office Report: Find out the details of your daily sales, and best seller items on a daily, weekly, or monthly basis.

Delivery Features:

  • Flexible Delivery Setting: You can set the delivery based on drawing zoning on the area that you wish to deliver or based on radius (KM) calculation.
  • Flexible Delivery Arrangement: Arrange your own delivery or integrated with 3rd Party Delivery
  • Integrate your Own Delivery App: You can opt to integrate to the delivery app if you have your own delivery team, and track your delivery guys whenever there is a delivery.

Payment Gateway Features:

  • Flexible Payment Arrangement: You can opt to collect the payment manually or you can have the payment gateway integrated into our system for an automatic payment process.
  • Fast Approval & Payment Gateway Integration
  • Payment Gateway will accept all types of payments such as E-wallets, Credit Card, Debit Card, and FPX with a Setup fee and MDR commission from 1%-3% depending on the packages.

RM8000

Food Ordering System For Virtual Food Court from 10 food stalls and more!

License Fee for Additional Food Stall
Additional 5 Food Stalls (+RM500.00)
Additional 10 Food Stalls (+RM1 000.00)
Additional 15 Food Stalls (+RM1 500.00)

Mini Printer5 Mini Printers (+RM500.00)
10 Mini Printers (+RM1 000.00)
20 Mini Printers (+RM2 000.00)